WHY SHOULD YOU SUBSCRIBE?
• 15% off every order
• Early access to new products
• Exclusive subscriber-only offers
• Flexible delivery frequency
• Full control from your account dashboard
How it works
Your products ship on a recurring schedule - every 30, 45, or 60 days. You’ll only be charged on the day your order ships, and we’ll send an email reminder 3 days before each renewal so there are no surprises.
Pause, Skip or Cancel Anytime
Going away, overstocked, or just need a break?
You can pause or skip your next delivery with one click.
If you want to cancel, you can do so anytime from your account dashboard - or email us at hq@aliviawellness.com. There are no cancellation fees or commitments, ever!
Managing Your Subscription
Log into your ALIVIA account to:
• Update delivery frequency
• Add or remove products
• Change quantities
• Update your address
• Modify payment details
• Pause, skip, or cancel
You can also access your subscription via the secure “manage subscription” link in your order emails.
Billing & Payment
Your card is charged on the day your order ships.
You’ll receive an upcoming-renewal reminder 3 days beforehand.
If your payment fails:
We’ll email you immediately with a secure link to update your payment method. Your order won’t ship until payment is resolved.
Stock & Product Updates
If a product in your subscription is out of stock before your renewal date, we’ll notify you and give you the option to:
• Swap to another product
• Delay your order
• Remove the item
• Cancel the renewal
If pricing or product formulations ever change, we’ll notify you in advance. Price changes never apply without notice.
Frequently Asked Questions
Subscribe and save 15% on every order. Your subscription automatically renews monthly, and you can pause, skip, or cancel anytime.
Save 15% on every order. Plus, you'll get early access to new products and exclusive subscriber offers.
Yes. Manage your subscription from your account dashboard. Choose from 30, 45, or 60-day delivery cycles.
Yes. Pause or skip your next delivery anytime from your account. No penalties. No hassle.
Cancel anytime from your account dashboard or email hello@aliviawellness.com. No lock-in contracts. No cancellation fees.
Your card is charged on the day your order ships. You'll receive an email notification 3 days before each renewal.
Yes. Add or remove products from your subscription anytime through your account dashboard.
Still Need Help?
Our support team is here to help with anything subscription-related.
Contact us anytime at hq@aliviawellness.com


